Frequently Asked Questions
Find answers to common questions about our AI marketplace, buying licenses, and selling your AI agents.
Technical Support Questions
How do I activate my AI agent?
Activation instructions are included in the delivery email. Typically, you'll need to enter your license key in the activation portal or follow the specific instructions provided for the AI agent you purchased.
What if I lose my license key?
You can retrieve your license keys at any time by logging into your account and visiting the "My Purchases" section. Alternatively, contact our support team for assistance.
Do AI agents require internet connection?
Most AI agents require an internet connection to function as they leverage cloud-based AI models. Some agents may offer offline capabilities, which will be clearly specified in the product description.
Are updates included with my purchase?
For one-time purchases, updates are typically included for a specific period (usually 12 months). Subscription-based licenses include updates for the duration of the active subscription.
How do I get technical support?
Technical support is available through our Help Center. You can submit a support ticket, search our knowledge base, or contact the seller directly for product-specific questions.
Still Have Questions?
If you couldn't find the answer to your question, our support team is here to help.
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