Privacy Policy
How we collect, use, and protect your personal information
Introduction
At FLY RABBIT IT PRIVATE LIMITED, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.
Personal Data You Provide
We may collect the following types of personal information when you register an account, place an order, subscribe to our newsletter, respond to surveys, or use our website:
- Contact information (name, email address, phone number, shipping and billing address)
- Account credentials (username and password)
- Payment information (credit card details, banking information)
- Order history and preferences
- Communications with us (including customer support inquiries)
- Survey responses and feedback
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on site, links clicked)
- Location information
- Cookies and tracking technologies
How We Use Your Information
We use the information we collect for various purposes, including:
To Provide Our Services
- Process and fulfill your orders
- Manage your account and provide customer support
- Deliver digital products and access credentials
- Process payments and prevent fraud
To Improve Our Services
- Analyze usage patterns and trends
- Develop new products and features
- Troubleshoot issues and optimize performance
- Conduct research and analytics
To Communicate With You
- Send transactional emails (order confirmations, delivery updates)
- Provide customer support and respond to inquiries
- Send marketing communications (if you've opted in)
- Notify you about changes to our services
For Legal and Security Purposes
- Comply with legal obligations
- Enforce our terms and conditions
- Protect against fraudulent or illegal activity
- Ensure the security of our platform
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to understand how you use our website.
Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Track your browsing habits to deliver targeted advertising
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.
How We Share Your Information
We may share your personal information with the following categories of third parties:
Service Providers
We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:
- Payment processors
- Cloud hosting providers
- Customer support services
- Analytics providers
- Email service providers
Business Partners
We may share information with business partners to offer you certain products, services, or promotions.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Note: We do not sell your personal information to third parties for their marketing purposes without your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
Our security measures include:
- Encryption of sensitive data
- Secure socket layer (SSL) technology
- Regular security assessments
- Access controls and authentication procedures
- Regular backups and data recovery protocols
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Rectification: You can request that we correct inaccurate or incomplete information.
- Right to Erasure: You can request that we delete your personal information in certain circumstances.
- Right to Restrict Processing: You can request that we limit how we use your personal information.
- Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to our processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.
International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside India and choose to provide information to us, please note that we transfer the information to India and process it there. Your submission of such information represents your agreement to that transfer.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@flyrabbitai.com
- By phone: +1 (555) 123-4567
- By mail: 123 AI Street, Innovation City