Return & Refund Policy

Our No-Refund Policy

At FlyRabbit AI, we have established a strict no-refund policy for all our AI products and services. This policy applies to all purchases made through our website or any affiliated channels. Once a transaction is completed, we do not process refunds under any circumstances.

Rationale for Our Policy

Our no-refund policy exists for several important reasons:

• Digital Products Nature: Our AI agents and digital products are intellectual property that cannot be "returned" in the traditional sense once delivered.
• Immediate Access: Upon purchase, customers gain immediate access to our products and can instantly download or utilize them.
• Protection Against Unauthorized Use: This policy helps prevent scenarios where products are purchased, copied, and then refunded.
• Investment in Quality: We invest significant resources in developing high-quality, thoroughly tested products before release.

Pre-Purchase Considerations

We encourage all potential customers to carefully review the following before making a purchase:

• Product descriptions, specifications, and system requirements
• Demo versions, previews, or samples when available
• Documentation and user guides
• Product reviews and testimonials
• Compatibility with your existing systems

If you have questions about product compatibility or functionality, please contact our support team before making a purchase. We're happy to provide additional information to help you make an informed decision.

Our Commitment to Quality

While we maintain a no-refund policy, we are committed to providing high-quality products and exceptional customer service:

• All our AI products undergo rigorous testing before release
• We provide detailed documentation and setup guides
• Our products receive regular updates and improvements
• We offer technical support to help you maximize your product experience

Technical Support

Although refunds are not available, we do provide technical support for all our products:

• If you encounter any issues with installation or implementation, our technical team is available to assist you
• We offer troubleshooting help for product-specific problems
• Documentation and resources are regularly updated to address common questions

Technical support can be accessed through our contact page or by emailing support@flyrabbit.space.

Payment Processing

All payments are processed securely through our payment processors. By completing a purchase on our platform, you acknowledge and agree to our no-refund policy. This policy applies regardless of the payment method used.

Policy Updates

We reserve the right to update or modify this Return & Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our services following any changes indicates your acceptance of the new terms.